Mad Fish Elements
HomeTrust CenterSub-processors

Sub-processors

The service providers Mad Fish Elements uses to host, deliver, communicate, and bill for the platform.

Current service providers

These providers support the operation of Mad Fish Elements. A provider receives only the data needed for the product or workflow in which it participates.

Customer-selected connector platforms are destination services acting on the customer's instructions. They are not automatically engaged simply because they appear in the connector catalog.

Sub-processor registerReviewed Aug 2026
ProviderPurposeData categoriesApplies to
Microsoft AzureMCP hosting, Key Vault secret storage, managed cache, monitoringOrganization configuration, encrypted credentials, authorization mappings, service logsMCP Gateway
TwilioTelephone numbers, call routing, recording, and SMS transportPhone numbers, call and message metadata, and recordings when enabledCommunications API
SendGridTransactional email deliveryRecipient email address and message delivery metadataPlatform email
StripeSubscription billing and payment processingBilling identifiers and transaction metadata; payment details are processed by StripeBilling
Amazon Web ServicesObject storage and delivery for selected exports and legacy file workflowsFiles and export metadata submitted to those workflowsSelected features

Change management

Material additions or changes to this list are reviewed for security, data minimization, and contractual protections before production use.

Purpose limitation

Sub-processors may use customer data only to provide the contracted service to Mad Fish Elements.

Contractual controls

Data-protection and confidentiality obligations are included where the provider processes customer data.

Customer notice

Customers can request the current register and applicable data-processing documentation through the Trust Center contact.

Need a data-processing package?

Request the current sub-processor register and DPA for your security or procurement review.

Request documents